Toll Free 1-866-766-7489 I have an Ayla-brand Wifi controller for my Rinnai tankless water heater. If this is not adjusted accurately, the sensor won't be able to recognize the temperature change. WARNING 1. I plugged it in where the old controller went, and though the lights are on I can't control temperature using the new device. It breaks 120 VAC down to 100 VAC. This post is about Rinnai tankless water heater troubleshooting because that’s the brand we install the most often, but we have deep experience with all brands of tankless (on demand) water heaters. Need to turn it on and then reduce to a trickle. Rinnai tankless heaters are smart; they use a small computer so they can supply hot water as long as it is needed, on demand and in continuous supply, and at a preset temperature. Turn Water Off Filter Drain Turn Gas Off Valve Drain Water Cold 2. but since I have controller I can see that a second after I turn the tap on the light goes on which means the heater has kicked in. Important: Always hire a licensed professional to service or fix your Rinnai tankless water heater. When the gas is off, the valve’s oblong stem points perpendicular to the inlet pipe. Drain the water heater (can hold up one litre of water) and surrounding pipes. Right now the bad one has 120 VAC in and 0 VAC out. What it Means: Flame failure: The heater can’t maintain a flame. Turn down the pressure slightly and the system will be able to achieve the same temperature as your tank heater. I am using the phone app to complete the pairing process, similar to how you would with an Alexa or similar device. Page 26 4. The handshake never completes, signal strength is fine. Press On/Off button twice. ... Rinnai Tankless Water Heater Installation and Repair; This entry was posted in Blog on November 10, 2014 by Scott Harrison. Contact. Rinnai INFINITY® Kitchen Deluxe Controller. Rinnai INFINITY® Bathroom Deluxe Controller. In that case, you can try this to increase the temps to 55degC. Not only are they highly efficient, but they can also save you money by heating water only on-demand. Tankless water heaters are a great investment for your home or office. The green Priority light will glow indicating that this controller is controlling the temperature and that the Rinnai Tankless Water Heater is ready to supply hot water. Rinnai Infinity 26 control panel won’t turn on. Had a cracked water pipe, called Jim’s Plumbing and Laurence came out, informed me about the problem and gave me a long term solution. 1/Ensuite 1/Bathroom 1/Kitchen. It is a 2.4 GHz device. I cannot get it to connect to the network. Address 11160 Grace Avenue Fountain Valley, CA 92708. Step 7: If Your Furnace Won’t Turn On, Check Your Gas or Propane Supply. Meanwhile I can still hear water running through the water heater. I heard it's better to use a controller to stop water temp fluctuations. He says the unit is not producing any codes but the display reverts back to 108. You May Also Need. Possibly the only con is that you must check the controller before turning on the hot water for the shower, in case it was last used for the dishes in the kitchen. Turn off the gas supply valve, typically located by your gas meter on the gas inlet pipe. RINNAI B16 BUILDERS CONTINUOUS HWS - LPG GAS 50° - B16L50* AU $740.00. Hi Our hot water tank has blown, and we're on cold water. So, as long as you have a smartphone or tablet, you can turn up the heat with WiFi. The heat is just off. Rinnai does not want to talk to me because I m the homeowner so I will have to get a plumber to call them for me. Unlock Your Tankless Water Heater’s True Potential. To flush the water heater, open all hot water taps in the building. It normally won't turn off until the temp is above the set temp, so it would run until the house got to 71 (again, this is adjustable). Turn OFF a tankless water heater. If the flow rate was below 1.3 gpm, bleed the air from the pump and system tank. Rinnai did mention that this issue affected different water heaters differently, so if you're still having trouble I'd recommend a call to Rinnai. Turn off the gas by rotating the valve one quarter turn with an adjustable wrench. That is probably the best course of action. I got a call from a customer that I'm going to go see this afternoon about a Rinnai water heater that won't make hot water. Laurence repaired the job within an … 3 Product Reviews. ... Rinnai Water Controller. The easiest way to do this is to check another gas appliance in your house, such as your stove. How to Fix: Check for proper grounding and that the device is receiving gas of the right type and pressure.Examine the flame rod to ensure it’s connected and has no carbon buildup. Remove and clean the inlet water filter. I have had my water unit and controllers for nearly 10 years. What may be happening is that your aux heat is turning on when your thermostat falls to 68, but then it turns off when it reaches 70, but the heat pump stays on trying to get the house up to 71. If you have one made by Rinnai, you can smarten it up with the Control-R, a small unit which lets you control the heater remotely or through voice commands using Amazon Alexa. Unfortunately the Infinity 24 is not listed as a compatible system for this controller and it's not working. 1 Video See all. It actually won't give any hot water in the shower and taps if the water is on too fast. Rinnai INFINITY® Compact Controller (MC601A) Our smallest most affordable model. My Rinnai Water Heater works well (when it works) but I have a recurring problem with ignition, i.e., the heater won't turn on (Code 11). With the hot water at the kitchen sink and/or the shower turned on - if I am standing in front of my Rinnai water heater, I can see the water heater turn off and the In Use light go out. I do not turn controllers off just transfer. I bought a new controller for my Infinity 24. If you want to continue troubleshooting and your furnace still won’t turn on, then it’s time to check your gas or propane. This controller can be installed anywhere in the house. This comprises half of the maximum current allowed … Press the “Priority button” on the temperature controller. It is the BC 100 V deluxe controller. Turn off all hot water faucets/taps. The Tech I had working on the unit seemed to fully understand the circuitry and sensors. Read More. Call us if you have any questions: 1-888-757-4774. The working unit has 120 VAC in and 99 VAC out. If you are planning to do it, always turn OFF gas, water, and electrical supply. LOAD MORE. Just set controller and you know what the water will be like. Rinnai Helpful Tip: For Rinnai units the label is typically on the side of the tankless unit. How to display diagnostic codes. Rinnai Electric Tankless Water Heaters Need High Current Wiring Some of these units can draw a hundred amps at 220 volts (over 22 KW, as does the EcoSmart ECO 27 on demand electric water heater). Although uncommon, issues can arise if something isn’t working correctly within your water heater. Read More. To keep the temperature of the outgoing hot water constant, Rinnai adjusts the water flow since the incoming water temperature changes from summer to winter. If the temperature drops too fast, or for any reason the ceramic heaters fail to fire-up, Rinnai has a back-up system installed. You have a wall mounted Universal Controller for the Rinnai Infinity 26? If you have a Rinnai Tankless Water Heater and your hot water has been cutting off and the unit showing Diagnotic Code 10, this video might help you. I have connected 3 to my Rinnai 26 Infinty. LOAD MORE. IMPORTAnT: The priority can only be changed while no hot water is running. Great when bathing children. Product Q&A. 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